Not so long ago, being reasonably trustworthy was good enough. But soon only the extremely trustworthy will thrive. If you accidentally try to order the same song twice from iTunes, you’ll be warned that you already own it. Not because it would be illegal or unethical for Apple to profit from your forgetfulness. There’s a clear business reason: The leaders of iTunes realize there’s no better way to make you trust them than to be totally honest when you least expect it.
Does your company have what it takes
to become a trustable business?
After reviewing Extreme Trust, Business Consulting Buzz commends Peppers and Rogers for delving deep into trust and providing strategies and approaches that will allow you to maximize the power of trust for your business. To read their review, click here.
In his LinkedIn Influencer posting on March 13, 2013 Shane Atchison writes about data and how it clearly shows who really has influence as a thought leader. Don Peppers is ranked 5th in terms of “most articles in the top 1000 on LinkedIn”. Atchison says, “this data is important because it tell us something about the [...]
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“'Trust is the new black.' We all rely on those we trust, and that's particularly true when it comes to business. Extreme Trust talks about how trust is increasingly critical in business, and how trustworthiness, or its absence, has become increasingly visible. It discusses what trustworthy behavior means in business, and how to change corporate culture to make it more genuinely trustable.”
Let’s reward PEOPLE who do the right thing. Have you ever had an above and beyond customer service? #trustability